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HomePod: How to set up multi-user voice recognition

Milan Jovicic by Milan Jovicic
December 13, 2021 - 8:27 PM CET
in Apple Tips & Tricks
0
HomePod multi-user voice recognition

Photo by Unsplash / Ivan Bandura

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Apple's HomePod speaker can recognize the voices of up to six people and tailor music selection to an individual user's taste profile, respond to their personal preferences, and access their information to help them with everyday tasks. I'll walk you through the setup process below.

Before you can use HomePod's multi-user voice recognition, you need to set it up. This obviously requires a few steps. Before we get started, you need to make sure that HomePod and the iPhones or iPads of the people who will be using it are updated to iOS 15.2 or later, or iPadOS 15.2 or later. You can check what software is running on your iOS devices by opening the Settings app and selecting General -> Software Update or, alternatively, About. To check your HomePod's software version, launch the Home app on your iOS device, tap the Home icon in the top left corner of the display, and navigate to the Home Settings section. Scroll down to Software Update. You can also swipe down from the top of your iPhone or iPad's screen to check for an update if needed.

Activate “Share my location” in the search function

On the iPhone or iPad of every user who wants to be recognized by the HomePod, “Share My Location” must be set to “This Device,” including yours.

  • Open the Settings app on your iPhone or iPad.
  • Tap your name in the banner at the top of the screen.
  • Tap “Where is?”.
  • Tap the switch next to “Share Location” to move it to the green position – ON.
  • Next, set “My Location” to “This Device.”

Multi-user voice recognition: Add people to your home network

Of course, all people you want your HomePod to recognize must be part of your home network. If this is not yet the case, you can proceed as follows:

  • Open the Home app on your iPhone or iPad.
  • Tap the Home icon in the top left corner of the screen. If you have multiple homes set up in the Home app, tap Home Settings and then tap the home you want to invite someone to.
  • Under People, tap “Invite…”.
  • Enter the Apple ID of the person who uses it for iCloud.
  • Tap Send Invite.

HomePod: Additional settings you need to check/enable

You'll also need to check the following settings on your HomePod and iOS device to make sure everything is working.

  • Make sure "Recognize My Voice" is enabled: Open the Home app, tap the Home icon in the top left corner of the screen. Navigate to "Home Settings" and select yourself (your name). Then enable "Recognize My Voice." Everyone in your household must go through the same process.
  • Make sure "Hey, Siri" and "Personal Requests" are enabled on your HomePod: In the Home app, long-press your HomePod, tap the gear icon in the lower right corner of the screen, and then toggle the corresponding switches. On the same screen, also check that the language is set to German.
  • Make sure that the "Hey, Siri" feature is enabled on the iOS device of all users you want HomePod to recognize, including your own. You can find the switch under Settings -> Siri & Search. On the same screen, also check that the device is set to the same language as your HomePod—in our case, German.
  • Likewise, location services must be enabled on the device of each user who wants to be recognized by HomePod: Go to Settings -> Privacy -> Location Services and make sure the Location Services switch is green.

Testing and troubleshooting HomePod multi-user voice recognition

When someone you've set up for your HomePod to recognize makes a personal request for the first time, Siri will ask who it is. If the user says their name, Siri should be able to recognize them after that. However, according to Apple, HomePod can have trouble distinguishing voices. This can happen with small children, for example. In such a case, the HomePod will ask Siri speaker the person he is talking to. If Siri does not recognize you after setting up voice recognition, follow these steps. Important: After each step, check whether Siri recognizes you again or continues to have problems.

  • In the Home app, tap the Home icon, then tap Home Settings. Select your home, turn off "Recognize My Voice," and then turn it back on. Wait a few minutes before trying Siri again.
  • Restart the iOS device you are using with “Hey Siri.”
  • Restart your HomePod: Open the Home app on your iOS device, tap and hold HomePod, then tap the gear in the lower-right corner of the screen. Scroll down and select Reset HomePod, then tap Restart HomePod to confirm.
  • On your iOS device, go to Settings -> Siri & Search, turn “Hey Siri” off, turn it back on, and follow the on-screen instructions to teach Siri your voice.

To further test the voice recognition, both you and other people can ask various questions that are specific to them, such as what appointments they have in their calendar. If everything works, Siri will respond with the respective name and the answer to the question. Enjoy your HomePod. (Photo by Unsplash / Ivan Bandura)

  • HomePod: How to start ambient sounds
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Milan Jovicic

Milan Jovicic

Milan founded Apfelpatient in 2016 and has been responsible for all editorial content since 2018 – news, rumors, how-to guides and product reviews. Here, Apple devices aren't review units kept for two weeks, they're everyday tools: from iPhone to MacBook Pro, MacBook Air and iMac all the way to Apple Vision Pro, at least one device from every product category is in daily use, many of them replaced every year. Every menu path in a guide is checked on the device before it goes live.

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