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iOS 14.5 app tracking: Apple explains grayed out switch

Milan Jovicic by Milan Jovicic
April 28, 2021 - 3:47 PM CEST
in Apple News
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iOS 14.5 app tracking

Image: Apple

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Starting with iOS 14.5, iPadOS 14.5 and tvOS 14.5, released this week, apps must ask for permission before tracking users' activity across other companies' apps and websites for targeted advertising purposes.

On an iPhone or iPad, users can manage tracking permissions on an app-by-app basis in the Settings app under Privacy in the Tracking section. There is a setting called "Allow apps to request tracking" that applies to all apps. Any app that asks for permission to track while this setting is disabled will be treated as if the user has declined tracking.

App tracking transparency: Apple lists criteria

Now Apple has launched a new support document and explained under which circumstances this area could be greyed out. The company lists the following criteria:

  • For users with child accounts or those under 18 by birth year who are signed in with their Apple ID
  • If your Apple ID is managed by an educational institution or uses a configuration profile that restricts tracking
  • If your Apple ID was created in the last 3 days

9to5Mac previously made aware of itthat some users still see the box grayed out even when the first two circumstances listed above do not apply to them, indicating that there may be a bug or other problem. 

iOS 14.5: A statement from Apple is still pending

Apple has not yet responded to requests for comment. According to the report, the alleged problem remains unresolved. Some users suspect that there may be a connection between the "Personalized advertising" setting and the grayed-out "Allow apps to request tracking" option. On devices where the "Allow apps to request tracking" setting is grayed out, all apps that request tracking are denied permission by default and cannot access the device's random advertising identifier, known as IDFA, according to Apple. Apps are also not allowed to track user activity using other information that identifies users or their device, such as email address, although this policy is not enforced on a technical level. Apple's latest App Store guidelines are used for this. As soon as there is anything new on the case, we will of course report as always. (Image: Apple)

  • iOS 14.5: How to control app tracking on iPhone
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Milan Jovicic

Milan Jovicic

Milan founded Apfelpatient in 2016 and has been responsible for all editorial content since 2018 — news, rumors, guides, and product reviews. Apple devices here are not test units on loan for two weeks but everyday tools: from the iPhone through MacBook Pro, MacBook Air, and iMac to the Apple Vision Pro, at least one device from nearly every product category is in daily use, many of them replaced annually. Every menu path in a guide is verified on the device before it is published.

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APFELPATIENT brings you the latest Apple news, product updates, guides, reviews and tips across the entire Apple ecosystem — from the iPhone to the Mac to the Apple Vision Pro. From the first rumors to confirmed news: researched responsibly.

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