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Apple has now acknowledged a problem with the iPhone X and 13″ MacBook Pro and is promising a free repair. This means that affected users will receive a repair or replacement free of charge from Apple or an authorized Apple dealer.
iPhone X with ghost touch problem
The iPhone X is struggling with the so-called ghost touch problem. Affected devices perform various actions without being touched, as if by magic. This topic was first documented in December 2017 and is still hotly debated today. Only now has Apple confirmed the problem and is now offering free display replacements. Customers who previously had their display replaced for a fee will receive a refund upon request. According to Apple, a certain component in the display module causes the failure.
13″ MacBook Pro with faulty SSD
The MacBook Pro 13″ is struggling with a serious hardware error. In some models, the SSD fails completely and can cause data loss. Affected models are MacBook Pro 13″ devices without TouchBar that were sold between June 2017 and June 2018. Apple offers a verification process on its own homepage. Using the serial number, you can check whether your own device is affected by the problem. Here too, anyone who has previously paid for a replacement can claim their money back by submitting an application. Click here to go to service program!
