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iPhone 6S (Plus) – Apple launches new repair program

Milan Jovicic by Milan Jovicic
5. October 2019 - 16:01 CEST
in Apple News
0
KIEV, UKRAINE - OCTOBER 19, 2017: Back panel of iPhone 7 Rose gold and iPhone 6s Gold on light background

KIEV, UKRAINE - OCTOBER 19, 2017: Back panel of iPhone 7 Rose gold and iPhone 6s Gold on light background

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Apple has officially launched a new repair program for the iPhone 6S and iPhone 6S Plus. This means that affected users will have their device repaired or replaced free of charge by Apple or an authorized Apple dealer.

Apple's new repair program focuses on a small number of iPhone 6S and iPhone 6S Plus devices that have a power supply problem. Affected models can no longer be switched on - the trigger is a faulty component. However, the problem affects a much later series - Apple states. Accordingly, iPhone 6S and iPhone 6S Plus models manufactured between October 2018 and August 2019 are at risk. This means that most iPhone 6S users are unlikely to be affected by this problem at all, as the device was first released in September 2015. This is what it says on the support page:

"Apple has determined that certain iPhone 6S and iPhone 6S Plus devices may not turn on due to a component that may fail. This issue only affects devices from a specific serial number range manufactured between October 2018 and August 2019."

iPhone can be checked online

According to Apple, the repair program covers affected iPhone 6S and iPhone 6S Plus devices for 2 years after purchase. This means that, depending on the date of purchase, owners of such a device should be insured until August 2021. Of course, as part of the new repair program, a verification tool If you want to be on the safe side, you can compare your iPhone 6S or iPhone 6S Plus directly with Apple's database using the serial number. Tip: This is how you find the serial number of your iPhone. Open the iOS settings and navigate to the menu item "Insights“ Now tap on “info“ – here you will find all relevant information including the serial number for your iPhone. (Photo by Yastremska / Bigstockphoto)

Further information on the repair program in full:

  • Apple may limit repair to the country or region where the original purchase was made. For iPhone 6S or iPhone 6S Plus devices purchased in an EEA member state, service is available in all EEA member states.
  • If you believe your iPhone 6S or iPhone 6S Plus was affected by this issue and you paid to have the device repaired, you can contact Apple and request a refund.
  • This worldwide Apple program does not extend the standard warranty coverage of the iPhone 6S or iPhone 6S Plus.
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Milan Jovicic

Milan Jovicic

Milan founded Apfelpatient in 2016 and has been responsible for all editorial content since 2018 — news, rumors, guides, and product reviews. Apple devices here are not test units on loan for two weeks but everyday tools: from the iPhone through MacBook Pro, MacBook Air, and iMac to the Apple Vision Pro, at least one device from nearly every product category is in daily use, many of them replaced annually. Every menu path in a guide is verified on the device before it is published.

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