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Faulty update for WhatsApp & Facebook released

Milan Jovicic by Milan Jovicic
May 22, 2020 - 12:18 CEST
in Apple News
0
Photo by bigtunaonline / Bigstockphoto

Saint-Petersburg, Russia, September 2, 2018: Apple iPhone X with icons of social media Facebook, Instagram, Twitter, Snapchat, Google application on screen. Social media icons. Social networks

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iPhone users who have family sharing and use WhatsApp or Facebook are currently facing a problem where they cannot open the respective application.

The latest WhatsApp (version 2.20.52) and Facebook (version 271.0) Update in the iOS App Store does not seem to work with family sharing. But users without the iCloud feature are also affected. Whatever. If the update is carried out and the app is then opened, the application crashes. The following error message is displayed:

This is how the problem is solved

Clip: Apfelpatient

Such an error message actually only appears when an app was downloaded via Family Sharing and the family member in question leaves “Family Sharing.” Whatever the case, both WhatsApp and Facebook are no longer usable. To solve the problem, simply delete and reinstall the applications. I can at least confirm this, as it happened to me too. Alternatively, the problem can also be resolved via the iOS settings. This means that those affected can offload the app in the Settings under General in the “iPhone Storage” section and then reload it. A friend confirmed this solution to me. So if you haven't installed the aforementioned updates yet, you should wait for a subsequent version. It can be assumed that the developers will provide an update for the update soon. (Photo by bigtunaonline / Bigstockphoto)

  • Facebook Messenger receives fraud warning

Update from May 23, 2020:

The problem seems to affect other apps as well. See new article: iPhone: This app is no longer shared with you

Update from May 25, 2020:

  • App Store Problem: Apple updates hundreds of apps
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Milan Jovicic

Milan Jovicic

Milan founded Apfelpatient in 2016 and has been responsible for all editorial content since 2018 – news, rumors, how-to guides and product reviews. Here, Apple devices aren't review units kept for two weeks, they're everyday tools: from iPhone to MacBook Pro, MacBook Air and iMac all the way to Apple Vision Pro, at least one device from every product category is in daily use, many of them replaced every year. Every menu path in a guide is checked on the device before it goes live.

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