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Butterfly keyboard: class action lawsuit against Apple remains in place

Milan Jovicic by Milan Jovicic
December 3, 2019 - 17:49 CET
in Apple News
0
New york, USA - november 15, 2018:IApple macbook pro keyboard close up view

New york, USA - november 15, 2018:IApple macbook pro keyboard close up view

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The stories surrounding Apple's butterfly keyboard should be known to almost everyone by now. Now it's clear - the matter will be heard in court.

Apple's "older" MacBooks use the so-called butterfly keyboard. The idea behind it might actually be exciting, were it not for the high failure rate. This innovative technology not only resulted in loud typing noises but was also susceptible to dust and other debris. Individual keys quickly became blocked, which led to a lot of frustration. Over the past few years, Apple has introduced three generations of this keyboard – even though it has been gradually improved, its reliability has not been astounding until the end. At some point, Apple had to launch an exchange program in which defective keyboards are replaced free of charge – but this didn't have the desired effect either. Some affected users had to replace the keyboard multiple times. It quickly became clear – Apple had screwed up. 

“Apple knowingly sold defective keyboards”

The result was dozens of class action lawsuits. Now Apple has filed a motion to dismiss the class action lawsuits. But a Californian judge disagrees and rejected Apple's motion. The story will therefore be heard in court. The accusation is clear: Apple knowingly sold devices with defective keyboards and concealed the whole thing. Now the company must face the accusation - according to District Judge Edward Davila. The exchange program is not supposed to be satisfactory here, as even the replacement keyboards do not keep their promises. The class action lawsuit could therefore actually be successful. The amount of the damages claims is not currently known. However, further developments should remain exciting. (Photo by PixieMe / Bigstockphoto)

Countdown 2019: 31 days – 31 offers in the iTunes Store – discounted today: “The most beautiful girl in the world”

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Milan Jovicic

Milan Jovicic

Milan founded Apfelpatient in 2016 and has been responsible for all editorial content since 2018 – news, rumors, how-to guides and product reviews. Here, Apple devices aren't review units kept for two weeks, they're everyday tools: from iPhone to MacBook Pro, MacBook Air and iMac all the way to Apple Vision Pro, at least one device from every product category is in daily use, many of them replaced every year. Every menu path in a guide is checked on the device before it goes live.

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