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Apple TV+: What happened to Dolby Vision?

Milan Jovicic by Milan Jovicic
December 6, 2019 - 13:35 CET
in Apple News
0
4K motion design. flight through the lighting space tunnel. Wormhole

4K motion design. flight through the lighting space tunnel. Wormhole

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For about two weeks, Apple TV+ subscribers have been reporting that content is not playing correctly. According to reports, Dolby Vision HDR support has suddenly disappeared without a trace.

It's a phenomenon that has been sweeping through various forums around the world for a good two weeks. Users of an Apple TV 4K model can no longer see TV+ content in Dolby Vision HDR. Instead, compatible titles such as See, The Morning Show, etc. are only displayed in the static version - i.e. in HDR10 format. Although the content has the appropriate labels, there seems to be a problem. Apple has not yet commented on the matter. Initially, users assumed it was a short-term disruption - but it appears to be a larger problem, even if reports indicate that not all content is affected.

Compared to static "HDR10," "Dolby Vision HDR" uses dynamic image metadata that allows Dolby Vision-enabled TVs to adjust HDR's expanded color space and increased contrast range on a scene-by-scene basis. The loss of Dolby Vision HDR support becomes noticeable when scenes are, for example, too dark or contain a strange color tone. So far, the cause of the problem also appears to be unknown – as soon as we know more or Apple issues a statement, we will update this article accordingly. (Photo by 4kstocks / Bigstockphoto)

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Milan Jovicic

Milan Jovicic

Milan founded Apfelpatient in 2016 and has been responsible for all editorial content since 2018 – news, rumors, how-to guides and product reviews. Here, Apple devices aren't review units kept for two weeks, they're everyday tools: from iPhone to MacBook Pro, MacBook Air and iMac all the way to Apple Vision Pro, at least one device from every product category is in daily use, many of them replaced every year. Every menu path in a guide is checked on the device before it goes live.

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