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iPhone 12: Users report reception problems

Milan Jovicic by Milan Jovicic
December 3, 2020 - 3:17 PM CET
in Apple News
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iPhone 12

Man is stray in a forest and is trying to call mobile phone but no signal concept.

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Reports of reception problems with the iPhone 12 were already documented a few weeks ago. But the number of those affected seems to be increasing.

iPhone 12 owners are currently discussing a possible problem with the Battery life. At the same time, however, there are also reports of reception problems. Complaints have been received in Apple's support forum as well as on Reddit and other platforms. However, it seems that not only the 5G coverage is affected, but also the LTE connection. According to reports, the network suddenly disappears and the message "No network" appears. At the same time, however, those affected are in areas with good network coverage. Interestingly, other devices are not affected. Some users have compared multiple iPhones (with the same iOS version) and found the problem only on the iPhone 12. 

Solution could be achieved via software update

Some users have contacted Apple technical support and their mobile phone provider. There are now indications that the iPhone 12 may have a problem switching between cell towers. Most users were able to temporarily solve the problem by turning airplane mode on and off. But this step does not help everyone. In this case, too, it can be assumed for the time being that the problem can be permanently solved by software. Apple itself has not yet made an official statement on the matter. The company has already identified three problems under iOS 14.2.1 (only available for iPhone 12 devices). fixed. Here again as a reminder. (Photo by N_Defender / Bigstockphoto)

iOS 14.2.1 (only available for iPhone 12) Update description:

  • Some MMS messages could not be received
  • Hearing aids with the "Made for iPhone" logo could experience problems with audio quality when listening to audio via the iPhone
  • The lock screen may no longer respond on the iPhone 12 mini
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Milan Jovicic

Milan Jovicic

Milan founded Apfelpatient in 2016 and has been responsible for all editorial content since 2018 – news, rumors, how-to guides and product reviews. Here, Apple devices aren't review units kept for two weeks, they're everyday tools: from iPhone to MacBook Pro, MacBook Air and iMac all the way to Apple Vision Pro, at least one device from every product category is in daily use, many of them replaced every year. Every menu path in a guide is checked on the device before it goes live.

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