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iOS 15 & iPhone 13: Reports of CarPlay problems are increasing

Milan Jovicic by Milan Jovicic
September 30, 2021 - 3:12 p.m. CEST
in Apple News
0
iOS 15 & iPhone 13 CarPlay issues

Paris, France- Oct, 2019L: View of car dashboard with all icons of Apple Computers CarPlay - Phone, music, maps, messages, youtube, skoda podcasts and audiobooks

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The list of problems with iOS 15 and the iPhone 13 continues to grow every day. CarPlay is next. There are increasing reports that CarPlay suddenly crashes when a user tries to play music, for example via Apple Music or third-party providers such as Spotify.

Meanwhile, the Apple Support Forum is flooded with posts regarding an issue with CarPlay and the iPhone 13. Twitter and other forums are also flooded. According to affected iPhone 13 users, the system crashes when they try to play music from a CarPlay app. However, it works perfectly on older iPhones with iOS 15. One documented case study showed an iPhone 11 with iOS 15 exhibiting no CarPlay issues, while the iPhone 13 mini was virtually "useless" for this purpose. Other users report that the issue occurs with both wired and wireless connections. When Bluetooth is working, the active music app, such as Spotify, must remain on the screen and stops playing when the user switches to another app. reported a user in Apple's support forum:

iOS 15 & iPhone 13: Apple's support documents are no help

I had an iPhone 12 with iOS 15 and everything worked fine. I upgraded to iPhone 13 and now music won't play through CarPlay when I use Spotify or Apple Music. I have a 2018 Audi and I use Lightning to connect to CarPlay. When I click on a song using Spotify or Apple Music, my CarPlay app shuts down. CarPlay works and doesn't turn off when I use Google Maps or Apple Podcasts. But as soon as I click on a song, Apple CarPlay just turns off.

Frustrated users then complained to Apple Support. However, they were referred to existing support documents, which were not a solution in this case. Based on this, some users started looking for possible solutions and found outthat disabling the equalizer (EQ) can help. Others were able to get the problem under control by resetting their network settings. However, since this is a widespread problem, it can be assumed that Apple will solve the problem in a future update. When the patch will be released is currently unknown. (Photo by hadrian / Bigstockphoto)

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Milan Jovicic

Milan Jovicic

Milan founded Apfelpatient in 2016 and has been responsible for all editorial content since 2018 – news, rumors, how-to guides and product reviews. Here, Apple devices aren't review units kept for two weeks, they're everyday tools: from iPhone to MacBook Pro, MacBook Air and iMac all the way to Apple Vision Pro, at least one device from every product category is in daily use, many of them replaced every year. Every menu path in a guide is checked on the device before it goes live.

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