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iOS 13 – Bug prevents login with Touch ID

Milan Jovicic by Milan Jovicic
September 30, 2019 - 4:01 p.m. CEST
in Apple News
0
Bangkok Thailand - October 22 2016: close-up woman hand using touch id on iphone 7 touch id is security on ios developed by apple inc.

Bangkok Thailand - October 22 2016: close-up woman hand using touch id on iphone 7 touch id is security on ios developed by apple inc.

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Owners of older iPhones may currently have problems with authentication via Touch ID. A bug is said to make the login process under iOS 13 more difficult.

The launch of iOS 13 was, to put it mildly, a little bumpy. While some fans had no problems at all, others had to struggle with various errors. But most of the bugs should have been fixed by now in iOS 13.1.1, right? Now a new and, above all, somewhat strange error has been discovered in iOS 13 - this is still under iOS 13.1.1 present. Various users of older iPhone models report that they are having login problems. To be precise, iPhones with Touch ID are affected. Accordingly, the authentication screen should not appear when opening an app. The bug does not affect iPhones with Face ID - so only the iPhone SE, iPhone 6, iPhone 6 Plus, iPhone 6S, iPhone 6S Plus, iPhone 7, iPhone 7 Plus, iPhone 8 and iPhone 8 Plus models can be affected.

Authentication should still be possible

The error is currently occurring more frequently in banking apps - according to some users, the bug can also be noticeable in other applications. Our colleagues at 9to5mac have found a temporary solution for this. Although the Touch ID display does not appear when logging in, authentication can still take place in most cases.

Since the hint is only invisible, the iPhone usually still recognizes the finger and the app is unlocked. In rare cases, this doesn't work either. What triggers the bug is not yet known. However, it can be assumed that Apple is already working on a solution to the problem. (Photo by blackzheep / Bigstockphoto)

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Tags: iOSiOS 13iOS 13.1iOS 13.1.1Touch ID
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Milan Jovicic

Milan Jovicic

Milan founded Apfelpatient in 2016 and has been responsible for all editorial content since 2018 — news, rumors, guides, and product reviews. Apple devices here are not test units on loan for two weeks but everyday tools: from the iPhone through MacBook Pro, MacBook Air, and iMac to the Apple Vision Pro, at least one device from nearly every product category is in daily use, many of them replaced annually. Every menu path in a guide is verified on the device before it is published.

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