Following the launch of the self-service repair program for iPhones in 2022, Apple has now added the MacBook Air and MacBook Pro to the list of devices eligible for the program - but not the versions with the M2 processor.
Starting August 23, the MacBook Air and MacBook Pro with the M1 chipset can be repaired using Apple-supplied parts. The M2 MacBook Air or MacBook Pro are not mentioned in the press release. Apple says there are more than a dozen repair types for each model. The repairs announced today specifically cover the display, the case with the battery, and the trackpad. As with the iPhone, customers can return the replaced parts to Apple for refurbishment and recycling. The company also says that in many cases, the user will receive credit for returning the "core piece" after doing so.
Apple's self-service repair program is growing
It also says it will charge DIY repairers the same price that authorized repair centers pay for their work. This means that a new motherboard will cost about $600 after returning the core, but about $1,300 up front. Rental kits of Mac repair tools are available for $49 if the user does not already own a kit. In addition, explained Apple:
Apple tools are specifically designed to provide the best possible repair of Apple products and are built to withstand the rigors of high-volume professional repair shops where safety and reliability are top priorities. Customers have access to the toolkit for one week and it ships free.
Much praise but also criticism
Monday's additions are not Apple's last. The company also announced that the program will be expanded to more countries and Mac models throughout 2022. Originally, the self-service repair program was first announced in November 2021, with more details coming a little later. The program was made available to customers in late April. This move marks a turning point for Apple - a company that has long shied away from making it easy for users to repair their devices themselves. While some repair experts praised Apple's move, others called the program too difficult and expensive. The program's execution and lack of depth were also criticized. Along with the tools and parts, Apple also provided a variety of different at-home repair guides and technical documentation. (Image: Apple)
