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MacBook Pro 13″ 2016: Apple launches new repair program

Milan Jovicic by Milan Jovicic
21. May 2019 - 21:30 CEST
in Apple News
0
Photo by Unsplash

Photo by Unsplash

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Flexgate is a fault in the backlight of Macbook Pro models. If a device is affected, a stage light-like effect occurs in the lower part of the display.

Some MacBook Pro 13″ 2016 models suffer from a problem with the flex cable that connects the circuit board to the screen. Repeatedly opening and closing the device can damage the cable in question and lead to a faulty display of the image. Now Apple seems to have acknowledged the problem. In the course of updating the repair program for butterfly keyboards The company has launched a new exchange program. This means that users of MacBook Pro 13″ (2016) devices that have such problems will have the repair or exchange carried out free of charge by Apple or an authorized Apple dealer.

An extension possible

MacBook Pro models that are eligible for the program are entitled to free repairs for up to four years after the initial purchase. Apple claims that the problem affects a "very small percentage" of 2016 models that are equipped with either two or four Thunderbolt 3 ports. It remains to be seen whether the replacement program will be expanded, as there have already been reports that later models, such as the 2018 series, also suffer from similar problems.

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Milan Jovicic

Milan Jovicic

Milan founded Apfelpatient in 2016 and has been responsible for all editorial content since 2018 — news, rumors, guides, and product reviews. Apple devices here are not test units on loan for two weeks but everyday tools: from the iPhone through MacBook Pro, MacBook Air, and iMac to the Apple Vision Pro, at least one device from nearly every product category is in daily use, many of them replaced annually. Every menu path in a guide is verified on the device before it is published.

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APFELPATIENT brings you the latest Apple news, product updates, guides, reviews and tips across the entire Apple ecosystem — from the iPhone to the Mac to the Apple Vision Pro. From the first rumors to confirmed news: researched responsibly.

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